Lacey McLoughlin, RMT

Appointment Policy

respecting each other's time

Missed Appointments

When you book an appointment, that time is set aside for you. Please understand that missed appointments prevent me from catering to other clients.

Notifications of a cancellation need to be made at least 24 hours in advance.  Missed appointments and inadequate notice to scheduled appointments will result in a full charge. 

Cancellations

In the event that you are unable to keep your scheduled appointment with us, please contact us by phone at least 24 hours prior to your appointment. If you do not reach us, please leave a message on our voice-mail system. If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.

Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your healthcare provider may make an exception to the above policies on those rare occasions.